Rev. 3/2024




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and account balances

  • account transactions and purchase history

  • transaction history and overdraft history


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Green Dot Bank d/b/a GO2bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Green Dot Bank d/b/a GO2bank share?

Can you limit this sharing?

For our everyday business purposes—
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus



For our marketing purposes—
to offer our products and services to you



For joint marketing with other financial companies



For our affiliates’ everyday business purposes—
information about your transactions and experiences



For our affiliates’ everyday business purposes—
information about your creditworthiness


We don't share

For our affiliates to market to you



For nonaffiliates to market to you



To limit our sharing

Visit us online:

Your choice(s) will apply only to the account you select when making your choice(s). If you have more than one account with us, you will need to make your choice(s) for each account separately.

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we provide this notice. When you are no longer our customer, we continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.


Call (855) 967-1066 or go to

What we do

How does Green Dot Bank d/b/a GO2bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Green Dot Bank d/b/a GO2bank collect my personal information?

We collect your personal information, for example, when you

  • open an account or make deposits or withdrawals from your account

  • use your debit card or provide account information

  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates’ everyday business purposes—information about your creditworthiness

  • affiliates from using your information to market to you

  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a common corporate identity of Green Dot (such as our parent bank holding company Green Dot Corporation) and tax processing services companies, such as Santa Barbara Tax Products Group, LLC.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Nonaffiliates we share with can include retail partners such as PLS Financial Services, Inc. and its affiliates and subsidiaries, and other companies that engage in direct marketing and selling of consumer products and services.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners include PLS Financial Services, Inc. and its affiliates and subsidiaries.

Other important information

Depending on where you live, you may have additional privacy protections under state law. We will comply with applicable state laws before sharing nonpublic personal information about you. We may do this by sending a separate notice of those rights to you. For example, if you are a resident of California, Illinois, North Dakota, or Vermont, we will not share your personal information with nonaffiliates except for our everyday business purposes or our own marketing purposes or with your consent.