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Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?

Top questions

Top questions

  • Where can I go to load cash to my account?
  • How do I unblock my account?
  • How do I set up direct deposit?
  • How do I qualify for overdraft protection?
  • What is the maximum number of overdrafts I can make in a statement period?
  • What fees are charged for overdraft protection?
  • Can I avoid fees for overdraft protection?
  • How do I report my Xpectations! Plus Debit Card lost or stolen?
  • How do I find my account/routing number?
  • How can I add money to my account?
  • How do I dispute a transaction?
  • Where can I find account agreements?

Help support topics

Help support topics

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Direct deposit

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Dispute a transaction

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Getting started

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Move money

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Password reset

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Report card lost/stolen

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Security & privacy

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Your debit card & transactions

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Your high-yield savings account

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Contact us
Fraud protection
Identity theft protection

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Xpectations!® Plus Debit MasterCard® is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International Inc. nor any of their respective affiliates are responsible for the products or services provided by Atomic Financial, or Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2025 PLS Financial Services, Inc. All rights reserved.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.