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Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?

  1. Help
  2. Getting started
  3. Activating your card
  4. How do I activate the card I got in the PLS store?

How do I activate the card I got in the PLS store?

You can activate your Xpectations! Plus Debit Card by clicking the activation link sent to your email and device and follow the prompts. You can also visit PLScard.com/start to activate your card. You’ll be asked to create a PIN and provide some info so we can verify your identity, which may include:​

– 16 digit debit card number​

– Expiration date​

– 3-digit security code (found on the back of your card)​​

– Your Social Security number​ ​and date of birth / Your ID number such as TIN or select US ID type or Foreign ID type and date of birth

– Email address

– Mobile number (for future identify verification purposes)

– Home address

We’re required to collect this information in accordance with The USA PATRIOT Act — a Federal law that requires all financial institutions to obtain, verify and record information that identifies anyone who successfully opens an account with us.​

Online access and identity verification is required to open an account. Mobile number or email address verification and mobile app are required to access all features. Federal law requires a person to be 18 or older to open an account.

Learn more about how to add money to your account.

Related questions

  • How do I activate the card I got in the mail?

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Xpectations!® Plus Debit MasterCard® is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International Inc. nor any of their respective affiliates are responsible for the products or services provided by Atomic Financial, or Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2025 PLS Financial Services, Inc. All rights reserved.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.