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Xpectations!^® Plus Debit Card Help Center
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What if I forgot my username?

Your username is the unique username linked to your account. If you forgot the username you used, select “Trouble logging in?” on the login screen, then select “Forgot your username”. We’ll ask you to provide some info that we’ll use to recover your username. Once you confirm that info, we’ll take you back to the login screen and provide your current username in the field. Log in with your password and you’re on your way.

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Account agreements

Online Privacy Statement (PDF)

Account agreements

Online Privacy Statement (PDF)

The Xpectations!^® Plus Debit MasterCard^® is issued by Green Dot^® Bank, Member FDIC, pursuant to a license by Mastercard. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Green Dot^® Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither Green Dot^® Bank, Green Dot Corporation, nor Mastercard Inc. or any of their respective affiliates are responsible for the products or services provided by third parties. Third party terms and conditions apply. All third-party names and logos are trademarks of their respective owners.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

Welcome to the Xpectations!® Plus Debit Card Help Center How can we help?

What if I forgot my username?

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Welcome to the
Xpectations!^® Plus Debit Card Help Center
How can we help?