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Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?

  1. Help
  2. Your debit card and transactions
  3. Close your account
  4. How do I close my account?

How do I close my account?

To close your account, log in to the Xpectations! Plus app and select Menu, Manage cards, and Close your account. Or log in to your account at PLScard.com and select Settings, Manage cards, and Close your account. If you still have money in your account, you have 2 options when closing your account online or through the app.

  1. Spend down your balance to $0 – Use your card to make purchases in stores and online or for ATM withdrawals.
  2. Get a refund check- The check will be sent to your address on file within 14 days of closing your account. You won't have access to your funds after a check has been issued.

    3. Your account will automatically close when your balance reaches $0.

    Once you close your account, you can view your account statements and transactions history at PLScard.com or in the Xpectations! Plus app.

    Still need help closing your account? Contact Customer Support at (855) 967-1066 for additional assistance.

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Xpectations!® Plus Debit MasterCard® is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International Inc. nor any of their respective affiliates are responsible for the products or services provided by Atomic Financial, or Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2025 PLS Financial Services, Inc. All rights reserved.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.