Will I always get my direct deposit early?

Question

Accepted Answer

Many times, your employer or benefits provider will notify us of your incoming direct deposit in advance of your actual payday. If they do, we will credit your payroll or benefits to your account when they give us that advance notice instead of waiting for payday. However, the exact time of day that your paycheck or benefit payment is deposited into your account may vary from payday to payday because employers and benefits providers often send payment instructions at different times from payroll period to payroll period. Fraud prevention restrictions may also apply. As such, the availability or timing of early direct deposit may vary from payroll period to payroll period. If you don’t get it as early as you did the previous payroll period, it doesn’t mean there’s something wrong or that we’re holding on to it. It just means we haven’t received payment instructions yet.

If you set up the “Direct deposit posted” notification, we’ll automatically notify you any time a direct deposit is received. Carrier message and data rates apply.

Welcome to the
Xpectations!^® Plus Debit Card Help Center
How can we help?