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Can I stop using direct deposit and still keep my account?

Yes. You can stop using direct deposit and keep your account. Although you may lose access to some account benefits by canceling direct deposit, it will not impact your ability to keep using your Xpectations! Plus Debit Card.

To stop direct deposit to your account, contact your employer or benefits provider directly and they’ll tell you how to do so. Even if you set up your direct deposit through the Xpectations! Plus app, you will be unable to cancel direct deposit via the app.

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Account agreements

Online Privacy Statement (PDF)

Account agreements

Online Privacy Statement (PDF)

The Xpectations!^® Plus Debit MasterCard^® is issued by Green Dot^® Bank, Member FDIC, pursuant to a license from Mastercard. Mastercard and the circles design are registered trademarks of Mastercard Incorporated.

Green Dot^® Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither Green Dot^® Bank, Green Dot Corporation, nor Mastercard Inc. or any of their respective affiliates are responsible for the products or services provided by third parties. Third party terms and conditions apply. All third-party names and logos are trademarks of their respective owners.

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Welcome to the Xpectations!® Plus Debit Card Help Center How can we help?

Can I stop using direct deposit and still keep my account?

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Welcome to the
Xpectations!^® Plus Debit Card Help Center
How can we help?