Skip to main content

Brand Logo
Brand Logo

Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?

  1. Help
  2. Direct deposit
  3. Managing direct deposit for payroll or government benefits
  4. Can I stop using direct deposit and still keep my account?

Can I stop using direct deposit and still keep my account?

Yes. You can stop using direct deposit and keep your account. Although you may lose access to some account benefits by canceling direct deposit, it will not impact your ability to keep using your Xpectations! Plus Debit Card.

To stop direct deposit to your account, contact your employer or benefits provider directly and they’ll tell you how to do so. Even if you set up your direct deposit through the Xpectations! Plus app, you will be unable to cancel direct deposit via the app.

Related questions

  • How do I cancel my direct deposit?
  • How can I be sure a direct deposit was posted to my account?
  • My direct deposit was supposed to be deposited today, but I don't see it in my available balance. What happened?

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Xpectations!® Plus Debit MasterCard® is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International Inc. nor any of their respective affiliates are responsible for the products or services provided by Atomic Financial, or Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries.

©2025 PLS Financial Services, Inc. All rights reserved.

©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.