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Welcome to the
Xpectations!® Plus Debit Card Help Center
How can we help?

  1. Help
  2. Direct deposit
  3. Managing direct deposit for payroll or government benefits
  4. How do I cancel my direct deposit?

How do I cancel my direct deposit?

To cancel your direct deposit, you must contact your employer or the provider of your benefits directly. They will tell you how to stop direct deposit. Even if you set up your direct deposit through the Xpectations! Plus app, you will be unable to cancel direct deposit via the app.

If you need to stop direct deposit of your federal benefits, below you can find the agency to contact that administers your benefit:

– Social Security and Supplemental Security Income:
Contact the Social Security Administration at (800) 772-1213 or visit the Social Security website.

– Veterans Benefits:
Contact the Department of Veterans Affairs at (877) 838-2778 or visit the US Department of Veterans Affairs website.

– Federal Civil Service:
Contact the Office of Personnel Management / Civil Service at (888) 767-6738 or visit the Office of Personnel Management website.

Related questions

  • How can I be sure a direct deposit was posted to my account?
  • My direct deposit was supposed to be deposited today, but I don't see it in my available balance. What happened?
  • Can I stop using direct deposit and still keep my account?

Account agreements

Account agreements

Online Privacy Statement (PDF)

Account agreements

Account agreements

Online Privacy Statement (PDF)

The Xpectations!® Plus Debit MasterCard® is issued by GO2bank, Member FDIC, pursuant to a license from Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.

Neither GO2bank, Green Dot Corporation, Mastercard International Inc. nor any of their respective affiliates are responsible for the products or services provided by Atomic Financial, or Plaid. Partner terms and conditions apply.

All third-party names and logos are trademarks of their respective owners. These owners are not affiliated with Green Dot Corporation and have not sponsored or endorsed GO2bank products or services.

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©2025 Green Dot Corporation. GO2bank is a trademark of Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739.